TERMS & CONDITIONS

Please read the terms and conditions before you shop at White Dreams.
As the terms and conditions can be updated, we recommend that you read them through
though there may be changes.

PRICES & VAT 

All prices include VAT. 25% (VAT). 
We will always inform you about the total price incl. VAT and delivery before accepting the order.

CURRENCY

You have the option to pay in the following currencies:
- Danish Kroner (DKK) 
- Euro (EUR) 
- Swedish Kronor (SEK) 

PAYMENT

We only accept following payment methods:

PAYCARDS
Note that if you change currency and the country of delivery it will have impact on price of delivery.
Once you have completed your purchase, you will get an order confirmation sent to your e-mail address.This is the amount you must pay and your order number that you specify as a reference. 
The amount is withdrawn your account when the merchandise is sent from our stock in Denmark. 
If not in stock we will contact you immediately and we agree delivery and payment..

DELIVERY

We offer free delivery with purchases over € 300,-
Once you have completed your purchase, you get an order confirmation sent to your e-mail address.
Your ordered goods will be shipped from our warehouse in Denmark Mon-Friday. 
Our normal delivery is within 3-5 working days. 
If your order is placed on a Danish public holiday will be processed the first working day after. 
We deliver to all countries within Europe and we use Post Danmark as our primary delivery service. 
Your order will be sent to the delivery address you wrote when ordering.

EXCHANGE & RETURN 

You have full right of return within 14 days. In order to return the products, they must be in the same shape as when you received them. For the return and exchange are you for the return postage and other related costs, and transport risks. 
If you have any complaints of the products you have received please contact us within 8 days on info@whitedreams.com

Return address: 

WHITE DREAMS
c/o Især Grafisk Design
Nørregade 40 B
6100 Haderslev
Denmark

WARRANTY

24-month warranty (can be limited by expiration date)
Also includes used products and procure goods.(For custom-made goods, e.g. engraved products or products with special measurements, this is not applicable). The cardholder must complain within reasonable time, meaning no more than 2 months after the flaws or deficiencies have been found

PERSONAL INFORMATION

We guarantee that the personal information you have provided to us will not be used outside of our company. 

WHITE DREAMS
c/o Især Grafisk Design
Nørregade 40 B
6100 Haderslev
Denmark


+45 20 31 1991
info@whitedreams.com 


SE / CVR number: 30333144